How Does Gong Use Gong?

Do we drink our own champagne? Eat our own dogfood? Yes, and yes! Gongsters do use Gong, and how we use it is a question we often get asked by prospects and customers alike.

We’re not one to keep secrets, so we’re sharing the ways we use Gong in our own roles. Watch the video of what suits your role the best!

ACCOUNT EXECUTIVE

Listen to how Jared Nielsen, Account Executive, uses Gong to manage prospect follow-up, track progress on deals, collaborate with teammates, and more.

SALES DEVELOPMENT REP

Learn Carolyn Dorricott’s secrets on how she uses Gong as a Senior SDR to learn talk tracks, overcome prospect objections, receive feedback, and leverage past conversations.

CUSTOMER SUCCESS MANAGER

Learn how Red Reddy, Senior Mid-Market CSM at Gong, uses it for note-taking, escalating quickly, and personal growth.

CUSTOMER SUCCESS LEADER

Discover how Devon Kirschmann, Manager of our Mid-Market CS team, uses Gong to validate and flag customer health, get up to speed on account escalations, anticipate new customer volume, track initiative adoption, and coach her team.

IMPLEMENTATION MANAGER

Listen to how Hannah Finn, Implementation Manager at Gong, uses it to review SE validations, manage internal handoffs, forecast, and more.

PRODUCT MARKETING MANAGER

Find out how Elvis Lieban, Product Marketing Manager at Gong, uses it to capture customer conversations, understand what’s being said, and get insights to help the team win more deals.