Gong’s platform captures all customer interactions – calls and web conference meetings.
Simply add firstname.lastname@example.org to any of your meeting invites on BlueJeans, Zoom or any other web conferencing tool
Once invited to a meeting, the Gong recorded will join those calls as a silent participant and start recording.
A transcript of all recorded calls will be available on Gong so you can search for key moments from customer conversations
(So don’t forget to remind them add email@example.com to your meeting invites)
You can find actionable data from these calls on Gong’s platform through:
Note – firstname.lastname@example.org needs to be added at least 30 min before the start of the meeting (see screenshot below)
If you are using a Zoom password, append the password at the end of the Zoom URL
This is so Gong knows what virtual meeting to join
This way, you don’t have to remember to add it each time!
There are several fun ways to drive adoption of Gong. Here is what we suggest
For Users who have a PC, you can use this step-by-step guide to create a shortcut in your Outlook Desktop App which will automatically add Gong to your new meetings.
How do managers find the recording status for their team?
Sales Enablement teams get very creative when it comes driving adoption. Contests, virtual posters, SPIFs, weekly Gong Call of the Week – all ideas are encouraged!
FAQ: go/GongWiki for further FAQs
LinkedIn Internal: Your internal champion is Jyothi Krishnamurthi (Email: email@example.com)
Tech Support: For technical support:
For strategic discussions, you can reach out to your Gong CSM Jackie Shockley (email: firstname.lastname@example.org)
Gong is connected to several of LinkedIn’s communication systems, including:
Help drive BLUEPRINT adoption by sharing the best calls across the team, and track adoption to see when re-training might be required
Are Sales Managers giving consistent feedback across the board and reinforcing the most important ideas?
Use Gong to “certify” reps on the right messaging