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4 Ways to Proactively Identify and Reorient Your CS Team's At-Risk Customers

Tuesday, May 4, 2021 at 10 AM – 11:30 AM PT | 1 PM – 2:30 PM ET

Featuring:

Sabrina

Sabrina Leblanc
Senior Director of Customer Success

Egan

Egan Callahan
Sr. Manager, Customer Success

Devon

Devon Kirschmann
Manager, Customer Success – Mid-Market

AVOID CHURN and identify risk with gong.

In this 1.5-hour session with the Gong community managing CS teams, learn how the experts use Gong to help validate and flag their team’s customers’ health — and turn things around if needed.

Devon Kirschmann, Gong’s Manager for the Mid-Market Customer Success team, will be sharing her best advice to proactively ensure her team’s accounts are healthy. She’ll be tackling must-have strategies, including how to ensure your team has next steps after a business review, that renewal conversations are happening with the right people, and more!

Here’s Exactly What You can expect

POWERFUL TAKEAWAYS FROM THE GONG EXPERTS

Top-notch CS managers are ready to share how they guide their teams to success.

BRING YOUR BURNING QUESTIONS

And we’ll bring answers. Let’s have a real dialogue and help you solve your challenges.

INTERACTIVE BREAKOUT SESSION

This is NOT just a webinar. Get ready for an interactive breakout session with other CS managers across industries.

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